It’s February, so in honor of Valentine’s Day I decided to share a concept from marriage researcher John Gottman about increasing your odds of resolving a conflict. This tip can be applied to relationships in any part of your life, including your work life.
Tips for a softer startup from The Seven Principles for Making Marriage Work by John Gottman and Nan Silver.
- Complain but don’t blame.
- Make statements that start with “I” instead of “You.”
- Describe what is happening, don’t evaluate or judge.
- Be clear.
- Be polite.
- Be appreciative.
- Don’t store things up.
What have you found to be effective for handling conflict? Leave a comment below!